Frequently Asked Questions
Find answers to common questions about our products and services
It's your invitation to 'Fill your cart with happiness!' We are an online shopping destination committed to bringing you a wide array of high-quality, 100% genuine products – from the latest electronics and stylish home decor to trending fashion and essential beauty items.so every click brings you closer to a cart full of joy, delivered fast and securely.
Browse our products, add items to your cart, and proceed to checkout. You'll need to create an account or check out as a guest. Enter your shipping and payment information, review your order, and click "Place Order."
Typically, delivery is within 3-7 business days for most areas. Metro cities are often quicker (3-5 days), while remote locations may take longer (7-10 days). (Please refer to our Shipping Policy for more detailed timelines.)
Once your order ships, we'll email you a tracking number and delivery partner details. You can login to our delivery partner website and track the status.
Yes, absolutely! We offer FREE DELIVERY on ALL products across our entire range. The price you see listed for each item is its genuine cost, and there are no separate shipping charges added at checkout. Enjoy the convenience of free shipping on everything at HappyKart!
We're so sorry if this happens! Your happiness is our priority. Here's what to do: If the outer packaging is visibly damaged or tampered with at the time of delivery: Please do not accept the package from the delivery partner, or you can inform the delivery executive to return it directly. It's also helpful to inform our Customer Service team immediately if you refuse a delivery due to external damage. If the outer packaging was fine, but upon opening, you find the product inside is damaged or incorrect: Please contact our Customer Service team within 48 hours of receiving your order. Kindly provide your order number and clear photos of the damaged/incorrect item and its packaging. We will work quickly to arrange a return for a replacement or a refund.
Absolutely! At HappyKart, we guarantee that all our products are 100% genuine and sourced from authorized distributors or directly from brands. We have rigorous quality control to ensure you receive only authentic items.
Currently, HappyKart only ships within India. We hope to expand our delivery to international destinations in the future and will update our policy when we do.
We understand that plans can sometimes change! Yes, you can request to cancel your order within 24 hours of placing it. To do so, please contact our Customer Service team as soon as possible. While we encourage confirming your choices before purchasing to help us process orders efficiently and get your items to you quickly (because your happiness is our happiness!), we do offer this 24-hour cancellation window for your convenience. Please note that after this period, your order may already be processed for shipping, making cancellation more difficult.
We want you to love what you buy from HappyKart! Our primary focus for returns and exchanges is on items that are damaged upon arrival or have a manufacturing defect. If you receive such an item, please contact us immediately as per our 'Replacement return policy Item' policy.